Delivery
Shipping Information
We carefully pack and dispatch all orders to ensure your products arrive safely and on time.
Processing Time
1–3 Business Days
Before dispatch
Shipping Method
Tracked & Insured
All orders covered
Coverage
All 47 Prefectures
Japan domestic only
Estimated Delivery Times
| Region | Estimated Delivery | Tracking |
|---|---|---|
| 🗼 Tokyo Metropolitan Area | 1–2 business days | ✓ Tracked |
| 🏙️ Kanto Region | 1–3 business days | ✓ Tracked |
| ⛩️ Kansai Region | 2–4 business days | ✓ Tracked |
| 🏔️ Chubu / Hokuriku | 2–4 business days | ✓ Tracked |
| 🌾 Tohoku Region | 3–5 business days | ✓ Tracked |
| 🌊 Chugoku / Shikoku | 3–5 business days | ✓ Tracked |
| 🌋 Kyushu | 3–5 business days | ✓ Tracked |
| ❄️ Hokkaido | 4–6 business days | ✓ Tracked |
| 🏝️ Okinawa & Remote Islands | 5–7 business days | ✓ Tracked |
* Delivery times are estimates and may vary during holidays, peak seasons, or due to carrier delays.
Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email containing:
- Tracking number from the courier
- A direct link to track your shipment
- Estimated delivery date
You can also track your order anytime via the Order Tracking page.
Japan-Only Delivery
- We currently deliver exclusively within Japan
- All orders are shipped via tracked domestic carriers
- Remote island deliveries may take additional time
Experiencing a domestic delivery delay?
If your order hasn't arrived within the estimated domestic delivery window, please contact our support team and we'll investigate promptly.